Privacy Policy — Transcava

Transcava (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://transcava.com/ or interact with our services.

1. Information We Collect

We collect information you voluntarily provide when you request a quote, contact us, or use our services. This may include:

Contact details such as name, email address, phone number, and company name.
Shipment information such as pickup and delivery addresses, freight descriptions, and timing.
Communications you send to us by email, web form, or phone.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, referring URLs, and pages visited. This information is collected through cookies and similar technologies.

2. How We Use Your Information

To respond to inquiries and provide quotes for freight services.
To deliver, track, and document the services you request.
To improve our website, services, and customer experience.
To send service-related communications and, with your consent, marketing updates.
To comply with applicable laws and regulations.

3. Cookies

Our website uses cookies to ensure proper functionality and to understand how visitors interact with our site. You can manage cookie preferences through our Cookie Policy or your browser settings.

4. Sharing of Information

We do not sell your personal information. We may share information with:

Carrier partners and warehouse operators strictly to fulfill your shipment.
Service providers (hosting, analytics, email delivery) bound by confidentiality agreements.
Government authorities when legally required.

5. Data Retention

We retain personal data only as long as necessary to provide our services and comply with our legal and regulatory obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at admin@transcava.com.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:
Transcava — Attn: Privacy
1103 Marshville Road, Spring Valley, NY 10977
Email: admin@transcava.com
Phone: (845) 573-4047